Privacy Policy

Date: 30 September 2025

1. Introduction

This Privacy Policy explains how personal data is collected, processed, and protected when you visit and use the website mb-zi.eu and its subdomains (“Website”).

The Website is operated by Lumanaj d.o.o., Razgled 33, SI-6330 Piran, Slovenia, in cooperation with Zepter International Poland Sp. z o.o., ul. Domaniewska 37, 02-672 Warsaw, Poland.

In accordance with the Cooperation Agreement between Zepter and Lumanaj:

  • Zepter International Poland Sp. z o.o. is the data controller of customer personal data.

  • Lumanaj d.o.o. acts as a processor and has access to personal data for promotional, customer service, and order-forwarding purposes.

We process data with the highest level of care, in line with the EU General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Contacts for Data Protection

  • Zepter International Poland Sp. z o.o. (Controller)
    Data Protection Officer
    ✉ iod@zepter.com.pl

  • Lumanaj d.o.o. (Processor & Website Operator)
    ✉ info@mb-zi.eu

You may contact either address with questions about how your data is processed.

3. Data We Collect

We may collect the following categories of personal data:

  • Identification data: name, surname, company details

  • Contact data: address, email, phone number

  • Order details: product interest, delivery country, VAT number (for businesses)

  • Technical data: IP address, browser type, cookies, access times, usage logs

4. Purposes of Processing

Your personal data is processed for the following purposes:

  1. Order handling and customer support – to process your inquiries and forward them to Zepter for contract conclusion.

  2. Contract performance – ensuring proper delivery, invoicing, and warranty support.

  3. Marketing communications – with your prior consent (e.g., newsletters, promotional offers).

  4. Website operation and analytics – to maintain site functionality, security, and improvements (cookies and system logs).

  5. Legal obligations – to comply with accounting, tax, and consumer protection requirements.

Legal bases for processing: GDPR Art. 6(1)(b), (c), and (f), and, where applicable, Art. 6(1)(a) (consent).

5. Sharing of Data

Your data may be shared with:

  • Zepter International Poland Sp. z o.o. – as controller for sales, delivery, and warranty obligations.

  • Service providers – including IT, hosting, logistics, accounting, and marketing providers, under GDPR-compliant processing agreements.

  • Authorities – where required by law.

Data may be transferred outside the EEA if necessary (e.g., by IT providers). In such cases, GDPR safeguards such as Standard Contractual Clauses are applied.

6. Cookies

The Website uses cookies for essential functionality, analytics, and marketing. You can manage your cookie preferences at any time. For more details, please refer to our Cookie Policy.

7. Data Security

We use SSL encryption and apply appropriate technical and organizational measures to protect personal data against loss, alteration, or unauthorized access. Access is restricted to authorized persons only, and our staff are trained in data protection obligations.

8. Data Retention

We retain your personal data only as long as necessary for the purposes described:

  • Newsletter subscriptions: until you unsubscribe.

  • Consent-based processing: until withdrawal of consent.

  • Accounting and tax records: statutory retention periods.

  • Orders and warranty data: for the warranty period and applicable limitation period.

9. Your Rights

As a data subject, you have the right to:

  • Access your personal data

  • Rectify or update inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

  • Lodge a complaint with your local supervisory authority (e.g., the Information Commissioner in Slovenia, or the President of the Personal Data Protection Office in Poland)

Requests can be sent to info@mb-zi.eu or iod@zepter.com.pl.

10. Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be published on mb-zi.eu and will take effect upon publication. Significant updates will be highlighted on the homepage for at least 7 days after publication.